If you are struggling with a poor-quality connection on a particular network, we advise you manually search and select a different network. You will only be able to get an internet connection on the network(s) we offer a service on.
To look at this, follow these steps:
1. Go into Settings.
Go into "Mobile network"
3. Click on "Data eSIM"
4. Press "Operator"
5. De-select "Auto-select" > wait for it to search all available networks.
6. You can now select the desired network.
If you have any questions, please do not hesitate to contact our Coop Travel Support. We are here and happy to help!